Career Development is a process wherein an organisation provides supportive environment in terms of inputs which the employee uses to develop competencies i.e. knowledge, skills, attitude and values for realizing his/her full potential in consonance with the organisational vision.
This implies that Career Development is a joint responsibility of the employee and the organisation. The organisation provides inputs which are used by the employee to enhance his/her effectiveness.
The Objective of Career Development Process is to help employee plan his / her career in a personally satisfying and productive manner and realize his / her potential by making systematic use of various organisational inputs. This will result in the organisation having pool of competent employees to meet future corporate needs.
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Ensures a seamless process flow from the customer’s initial order to the delivery of products and services.
Track, follow up ,remind and collect customer payments and coordinate with banks.
Takes customer complaints to upper management when necessary. To formalize approvals
Handling disappointed customers and providing solution.
Maintains database of customers for follow up.
Trains newly hired customer service representatives.
Trains representatives on new product and service offerings as well as special sales and promotions.
Resolve critical customer grievances by interacting with various internal departments
Maintaining Yearly report, Daily report, Court case, and Availability updating and co ordination with the sales team.
Coordination with the legal department for documentation(term sheets & agreement to lease/brand)
Listing of inventory in E.R.P
Maintenance of physical files
Conducting customer satisfaction surveys and collate data to present inferences
Organising sales visits
Demonstrating and presenting products
Establishing new business
Attending trade exhibitions, conferences and meetings
Generating new sales by approaching potential customers
Negotiating contracts and packages with customers
Attending & Arranging site visit with Clients
Identifying client’s requirements and offering the best suited project to clients.
Helping / Assisting in Marketing Plans
Reaching the targets and goals set by the Manager
Maintaining accurate records
Aiming to achieve monthly or annual targets
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